Information We Collect

At FetchFrameEmber, we gather data that helps us deliver improved meditation and philosophy education services. When you enroll in our courses or workshops, we collect basic details such as your name, email address, and contact information. We also collect information about your learning preferences and progress through our meditation programs.

We don’t collect sensitive personal information beyond what is necessary for our educational services. Your meditation practice details and personal reflections shared in courses remain confidential and are used solely to enhance your learning experience.

How We Use Your Information

Your information serves specific purposes related to our meditation and philosophy education platform. We use your details to handle course enrollments, send important updates about your programs, and provide personalized learning recommendations based on your interests and progress.

Communication from us typically includes course materials, schedule changes, and educational content that supports your meditation journey. We might also send newsletters with philosophical insights and meditation techniques, though you can unsubscribe from these at any time.

Data Protection and Security

We implement comprehensive security measures to protect your personal information. Our systems use encryption technology to safeguard data transmission, and we maintain secure servers with regular security updates and monitoring.

While we maintain strong security practices, no online system is completely immune to threats. We continuously monitor and improve our security measures to protect your information against unauthorized access, alteration, or disclosure.

Your Rights and Choices

You have several rights regarding your personal information under United Kingdom data protection laws and our commitment to privacy. You can access, update, or request deletion of your personal data at any time by contacting our support team.

If you want to review what information we have about you, we'll provide a comprehensive report within 30 days of your request. You can also ask us to correct any inaccurate information or delete your account entirely if you no longer wish to use our services.

Data Retention and International Transfers

We retain your personal information for as long as your account remains active or as needed to provide our meditation education services. After account closure, we may keep certain information for legal compliance purposes for up to seven years, as required by United Kingdom regulations.

Some of our service providers, particularly those handling payment processing and email communications, may be located outside United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights according to United Kingdom data protection standards.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors interact with our content. These small files help us remember your preferences and provide personalized content recommendations.

We use analytics tools to understand which parts of our website are most helpful to visitors and how we can improve our meditation resources. This information is collected in aggregate form and doesn't identify individual users personally.

You can control cookie settings through your browser preferences. However, disabling certain cookies might affect some website functionality, particularly features related to course progress tracking and personalized content delivery.